Shipping Policy

Shipping Coverage Notebook Universe ships to all states across the United States. We currently do not offer international shipping outside the United States.

Shipping Cost

  • Standard Shipping: Free ($0.00) on all orders across the United States. There is no minimum order requirement.

Order Processing Time & Business Hours

  • Processing Time: 1 to 2 business days (Monday – Friday, excluding public holidays).
  • Business Hours: Monday – Friday, 9:00 AM – 9:00 PM EST. Orders placed outside of our business hours (Monday – Friday, 9:00 AM – 9:00 PM EST), on weekends, or on public holidays will begin processing on the next business day.

Shipping & Delivery Time

  • Transit / Delivery Time: 2 to 4 business days (Monday – Friday).
  • Total Estimated Delivery Time: 3 to 6 business days from the date you place your order (1–2 business days processing + 2–4 business days transit).

Order Tracking As soon as your order ships, you will receive a shipping confirmation email containing your tracking number and a direct link to monitor your delivery status online.

Cash on Delivery (COD) Delivery Instructions Since all orders are shipped via Cash on Delivery (COD), please ensure that you or an authorized recipient is present at the shipping address to receive the package and pay the order balance upon arrival.

Incorrect Address & Delivery Issues Please verify your shipping address carefully at checkout. If you need to update your address, contact us immediately at support@notebookuniverse.shop before your order is dispatched. If a package is delayed, lost, or damaged in transit, please contact our support team and we will resolve the issue promptly.

Contact Information

  • Store Name: Notebook Universe
  • Business Address: 5239 Adera St, Montclair, California 91763, USA
  • Business Email: support@notebookuniverse.shop
  • Business Phone: +1 (909) 517-9140
  • Website: https://notebookuniverse.shop
  • Business Hours: Monday – Friday, 9:00 AM – 9:00 PM EST