Introduction Welcome to Notebook Universe (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us when visiting https://notebookuniverse.shop and purchasing Sticker, Planner Notepad, Stack Notepad, and Sticker Sheet products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information across the United States.
Information We Collect When you visit our website or place an order, we collect only the information necessary to process and deliver your order and provide customer support:
- Personal Identification & Delivery Information: Full name, shipping address, billing address, email address, and phone number.
- Order & Payment Information: Details of the Sticker, Planner Notepad, Stack Notepad, and Sticker Sheet products ordered, order history, and Cash on Delivery (COD) payment records. If a return is requested, we collect the payment or bank details required to issue your refund.
- Technical & Usage Information: IP address, browser type, device identifiers, pages visited, and standard cookies necessary for shopping cart functionality and website security.
How We Use Your Information We use the collected information strictly for legitimate business purposes:
- To process, fulfill, ship, and deliver your Cash on Delivery (COD) orders.
- To send transactional communications, including order confirmations, tracking updates, and free prepaid return labels.
- To process returns, exchanges, and refunds within our stated policy timelines.
- To respond to customer service inquiries and verify orders to prevent fraud.
Sharing of Personal Information We do not sell, rent, or trade your personal data to third parties. We share your information only with essential service providers required to complete your order:
- Shipping & Courier Partners: To deliver your package to your address and collect your Cash on Delivery (COD) payment.
- E-Commerce & Hosting Providers: To securely host our store and manage checkout functionality.
- Legal Authorities: When required by applicable United States federal law or the laws of the State of California.
Cookies & Tracking Technologies Our website uses essential cookies to keep track of items in your shopping cart and ensure a smooth checkout experience. You may disable cookies in your browser settings, though certain website features may not function properly without them.
Data Security & Retention We use industry-standard security measures, including Secure Socket Layer (SSL) encryption, to protect your personal information against unauthorized access or disclosure. We retain your order information only for as long as necessary to fulfill your purchase, handle returns, and comply with tax and legal requirements.
Your Privacy Rights (United States) Depending on your state of residence within the United States, you have the right to request access to, correction of, or deletion of the personal information we hold about you. To exercise any of these rights, please contact us using the details below.
Contact Information
- Store Name: Notebook Universe
- Business Address: 5239 Adera St, Montclair, California 91763, USA
- Business Email: support@notebookuniverse.shop
- Business Phone: +1 (909) 517-9140
- Website: https://notebookuniverse.shop
- Business Hours: Monday – Friday, 9:00 AM – 9:00 PM EST